Frequently Asked Questions

Everything you need to know about your Lingerie Living experience.

How do I find my perfect fit?

We recommend checking our detailed Size Guide located on each product page. If you are between sizes, we suggest sizing up for comfort or contacting our fit specialists for a personalized recommendation.

What is your return policy for intimate apparel?

For hygiene reasons, we only accept returns on items that are unworn, unwashed, and have all original tags and hygienic liners intact. Returns must be initiated within 30 days of delivery.

How should I care for my delicate lingerie?

To preserve the quality of lace and silk, we recommend hand washing in cold water with a gentle detergent. If using a machine, always use a mesh laundry bag and select the delicate cycle.

Is your packaging discreet?

Yes, all orders are shipped in plain, unbranded outer packaging to ensure your privacy. The return address will simply state 'LL Shipping Department'.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.